1. Who We Are
Resolve Legal Services Ltd ("we", "us", "our") is a solicitor-led litigation practice. Our website is resolvelegalservices.co.uk.
For data protection purposes, we are the data controller. You can contact us at contact@resolvelegalservices.co.uk.
2. What Data We Collect
We may collect the following personal data when you use our website or contact us:
- Name and contact details (email address, phone number)
- Details of your legal matter submitted via our contact form
- Technical data such as IP address, browser type and pages visited (via cookies)
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide legal services
- Comply with our legal and regulatory obligations
- Improve the performance and usability of our website
We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Cookies
Our website uses cookies — small text files stored on your device. We use the following types:
- Essential cookies — required for the website to function correctly
- Preference cookies — remember your cookie consent choice
- Analytics cookies — help us understand how visitors use the site (only if accepted)
You can accept or decline non-essential cookies using the banner shown on your first visit. You can also clear cookies at any time through your browser settings.
5. Data Retention
We retain personal data submitted via our contact form for as long as necessary to respond to your enquiry and comply with our legal obligations. We do not retain data longer than necessary.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at contact@resolvelegalservices.co.uk.
7. Third-Party Services
Our website may load fonts from Google Fonts (served via CDN). Google may collect limited technical data in accordance with their own privacy policy. We do not use third-party advertising or tracking services.
8. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related queries, contact us at:
Resolve Legal Services Ltd
1st Floor, Building 2, Croxley Business Park
Watford, Hertfordshire, WD18 8YA
contact@resolvelegalservices.co.uk